Refund Policy
Clear guidelines for refunds on eligible Viché orders.
Eligible unused items returned within 30 days may receive a full refund of the product price to the original payment method.
Shipping fees are generally non-refundable unless the return is due to our error or a defective item.
Once your return is received and inspected, we will notify you of approval or rejection of the refund.
Approved refunds are processed within 5–10 business days, though your bank may require additional time to post the credit.
For return instructions, visit Returns & Refunds or contact our care team.